We Specialize in

ISO 9001:2000

The Only Documentation with

Special Symbols & Color-Coding

 

Page Index

Program Overview

Documentation format

Modified version

Template version

Email/Phone Support

Sample QCM Pages

Sample QSM Pages

Order Options

Available in template format or modified for you and ready to issue.

The Epsilon Quality

Complete Documentation Program

Easy To:

  • Implement & Maintain

  • Audit to ISO 9001:2000

  • Identify & Locate Policies and Supporting Procedures

  • Identify & Locate All Records Required

  • Know Who Is Responsible

Index of Epsilon Documentation

Stand Alone Quality Control Manuals

Supporting Procedures and Records

Complete Documentation Program

program overview

Your Quality Documentation provides the foundation for your organizations formal Quality Management System. Its' importance can not be over emphasized, yet it does not have to be excessive or complicated.

The Quality Documentation Program is a very unique "Documentation System".

Responsible for the success of the Epsilon Quality Turn Key Program, it has provided many clients with the tools needed to succeed in ISO certification.

The minimum ISO 9001:2000 requirements are fully documented with the program and additional processes specific to your industry are easily added.

 

Features

Comprehensive in-house program

Fast Track implementation

Applies to service, manufacturing and   distribution companies both large and small.

Simple to implement and use

Meets client expectations

Has passed desktop reviews from some of the most reputable registrars in the country.

Meets the requirements set forth in ISO 9001:2000

Includes free unlimited phone/email consultation service.

Delivered in Microsoft Office applications,

Contents

Quality Control Manual (QCM) Complete policy manual color-coded with symbols

Quality Systems Manual (QSM) Contains 6 procedures required by ISO with supporting forms/worksheets

Forms and Records

Required to support procedures and verify administrative elements of the program

Implementation Manual

Step-by-step guide

Email & Phone Consultation

Unlimited support

 

 

Available in template format or modified for you and ready to issue.

Template format is delivered electronically via email with complete instructions.

Modified format is delivered via US Priority Mail. Includes CD containing electronic copy, binder system, and hard copies. See deliverables below.

This Documentation Program has been the successful choice for many businesses, and continues to prove it is the best choice for quick implementation and fast ISO certification.

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documentation format

Unique Symbols and Color-Coding

All documentation uses our unique format. The use of symbols and color-coding makes the program easy to learn, use and maintain.

You will be able to quickly identify what documents work together, when and where a record is required and who is responsible.

These features make understanding, implementing and maintaining your new quality program easy.

Everything revolves around the unique color-coding assigned to each section

 

Manuals and supporting forms are formatted to work together.

You will be able to retrieve records easily.

This system will prepare you for audits like a quality professional.

 

Formatting provides easy:

Implementation & Maintenance

Auditing to the ISO 9001:2000 Requirements

Identification & Location of Supporting Documents

Assignment of Responsibility

Special Symbols

Found in the margins provide a quick reference to identify:

  • When Procedures Exist

  • Record Requirements

  • Assigned Responsibilities

Color-Coding

Provides easy cross references between policies, procedures and forms.

4.0 Quality Management System

5.0 Management Responsibility

6.0 Resource Management

7.0 Product Realization

8.0 Measurement, Analysis & Improvement

   

$1,450.00

complete program modified version

 

Custom

Package

 

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We do the work. By modifying our pre-designed documentation for your organization, costs are kept low allowing us to offer you a comprehensive Quality Documentation Package at a competitive rate.

Modified to include your organizations:

Positions and Responsibilities

Distribution Lists

Company Logos

Organizational and Operational Flow Charts, all included for you.

A customized package with pricing competitive to canned software programs

Complete Program Modified Version - Contents & Deliverables

Quality Control Manual - The Quality Control Manual (QCM) is the top level of documentation, intended to convey your companies Quality Policies to your staff and customers. It is the most important quality document in your company. All other quality documents, procedures and forms support and verify what your QCM promises.

Your Quality Control Manual will:

Be simple and easy to use

Follow ISO 9001:2000 format

Satisfy ISO requirements

Be easily modified for improvements

Quality Systems Manual - The Quality Systems Manual (QSM) is the “how to” of your Quality Management System. It contains the required procedures for your system including the forms and records needed.

Your Quality Systems Manual will:

Be simple and easy to use

Follow the format of your QCM

Flow chart critical processes

Contain procedures

Catalog records and forms

6 Procedures Required by ISO + Purchasing - We have created detailed procedures that include all of the basic controls required by ISO 9001:2000. Your procedures will specify responsibilities and record requirements. They may be implemented immediately "as is" for Fast Track certification. As a bonus we include a purchasing procedure to detail the record requirements of 7.4.

Procedures Include:

Control of documents

Control of records

Internal audits

Control of nonconforming product

Corrective action

Preventive action

Purchasing

Supporting Forms and Records - The forms and records you use in your operations and processes are the backbone of the Quality Management System. They prove you are fulfilling the policies and procedures set forth in your QMS.

We have developed forms that are ready to use, yet may be modified as required.

Forms and Records:

Are easy to use and maintain

May be modified or revised easily

Verify your quality activity

Fulfill the intent of ISO

Listed on the included master log

The Epsilon Implementation Helps Manual.

This unique manual was created specifically for the Quality Documentation Program. Step-by-step instructions guide you through the implementation process.

Features include:

A guide for the New Quality Manager

Adding Your Documents to the Program

Creating Your Implementation Time Line

Section-by-section Overview

Fast Track Tips to Certification and much more

Project Deliverables - You receive your documentation in both electronic and hard copy. You will own and may copyright your documentation and it will be yours for future modification as required.

Your documentation program will include everything needed to implement your new Quality Management System immediately.

Free Support - Epsilon Quality clients receive unlimited Email/Phone support.

 

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Quality Documentation Plan Deliverables:

Master Document – Reproducible for distribution.

Controlled Manuals – Bound, numbered and issued to management/employees (max. 2).

Color-Coded QMS Binder – Following the format of your QCM. Binder is used to maintain documents critical to the QMS.

CD – Includes all of your quality documentation in electronic format. Documentation is in Word and excel formats.

We also include your manuals in Adobe Acrobat format, (pdf.) for easy electronic transfer.

The Epsilon Implementation Helps Manual - Provides a valuable guide for getting the most from this package. Also includes important information for ISO certification.

Purchase the Epsilon Quality Documentation Program (modified package) outlined above and request the top level QCM within 48 hours. There is no additional charge for this service, however it does require special order processing. Your QCM will be sent via email within 48 hours and the balance of your package will be delivered within the standard 7-10 days availability.

$749.00

complete program template version

 

Template

Package

 

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By performing the modifications to our pre-designed documentation in-house, the programs low cost is even more affordable.

Easily modified in-house to include your organizations:

Positions and Responsibilities

Distribution Lists

Company Logos

Organizational and Operational Flow Charts, all included for you.

Complete Program Template Version - Contents & Deliverables

Quality Control Manual - The Quality Control Manual (QCM) is the top level of documentation, intended to convey your companies Quality Policies to your staff and customers. It is the most important quality document in your company. All other quality documents, procedures and forms support and verify what your QCM promises.

Your Quality Control Manual will:

Be simple and easy to use

Follow ISO 9001:2000 format

Satisfy ISO requirements

Be easily modified for improvements

Quality Systems Manual - The Quality Systems Manual (QSM) is the “how to” of your Quality Management System. It contains the required procedures for your system including the forms and records needed.

Your Quality Systems Manual will:

Be simple and easy to use

Follow the format of your QCM

Flow chart critical processes

Contain procedures

Catalog records and forms

6 Procedures Required by ISO + Purchasing - We have created detailed procedures that include all of the basic controls required by ISO 9001:2000. Your procedures will specify responsibilities and record requirements. They may be implemented immediately "as is" for Fast Track certification. As a bonus we include a purchasing procedure to detail the record requirements of 7.4.

Procedures Include:

Control of documents

Control of records

Internal audits

Control of nonconforming product

Corrective action

Preventive action

Purchasing

Supporting Forms and Records - The forms and records you use in your operations and processes are the backbone of the Quality Management System. They prove you are fulfilling the policies and procedures set forth in your QMS.

We have developed forms that are ready to use, yet may be modified as required.

Forms and Records:

Are easy to use and maintain

May be modified or revised easily

Verify your quality activity

Fulfill the intent of ISO

Listed on the included master log

The Epsilon Implementation Helps Manual.

This unique manual was created specifically for the Quality Documentation Program. Step-by-step instructions guide you through the implementation process.

Features include:

A guide for the New Quality Manager

Adding Your Documents to the Program

Creating Your Implementation Time Line

Section-by-section Overview

Fast Track Tips to Certification and much more

Project Deliverables - You receive your documentation in electronic format via email. You will own and may copyright your documentation and it will be yours for future modification as required.

Your documentation program will include everything needed to implement your new Quality Management System immediately.

Free Support - Epsilon Quality clients receive unlimited Email/Phone support.

Quality Documentation Plan Deliverables:

Includes all of your quality documentation in electronic format. Documentation is in Word and excel formats.

The Epsilon Implementation Helps Manual - Provides a valuable guide for getting the most from this package. Also includes important information for ISO certification.

If purchased separately

 

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Quality Control Manual = $199

Quality Systems Manual = $599

For a total cost of $798.00

Purchase The Complete Documentation Program and save $50

 

 

easy template revision instructions
You will receive detailed, step-by-step, instructions guiding you through the simple revisions necessary to make the documentation your own. Our instructions have been designed to guide the user with limited knowledge of MS applications. In addition the Epsilon Quality USA support team will assist you with your revisions via email and/or phone.

 

Our support team will assist you with your manual revisions FREE.

Template Manual Instructions include:

  • File Management
  • Printing & Combining your QCM
  • Making the Revisions
  • How to Make the Manual Fit Your Organization
  • Cover & Header Changes
  • Body Content Changes
  • Section-by-Section Revision Notes
  • Exception Clause and When to Use
  • Records & Procedures Note
  • Manual Symbols Clip Art
purchasing options

$1,450.00

 

 

 

Complete Doc Program Option 1 - Modified For You
Epsilon will modify your documentation making it proprietary for your organization. Will be delivered via priority mail in 7-10 days.

Click here for a list of what we need to begin.

Note: We use PayPal for secure credit card processing. A PayPal account is not required. Scroll to the bottom of the order page to make payment with your credit card or bank account

$749.00

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Complete Doc Program Option 2 - Template Format

Easy to modify template format, includes step-by-step instructions to modify and make the documentation yours. Provides for your company logo on the cover and header of each page. Easy to modify procedures and forms in MS word and excel formats

Availability within 1 business day.

Our quality documentation has been the successful choice for many businesses, both large and small, and continues to prove it is the best choice for quick implementation and fast ISO certification. Successfully applied to service, manufacturing and distribution companies.

As you research your options for Quality Manuals, you will discover many options. Before you decide to purchase, please compare the Epsilon Quality USA Complete Quality Documentation Program.

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For instructions for check payment option see

Pricing, Availability & Ordering

We Now Offer Documentation Options to Meet Your Needs



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Epsilon Quality USA offers a range of quality services, Providing Quality Documentation, Consulting Services, Manual Creation, ISO certification and registration assessment with a common sense approach.
Keys:
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