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The Epsilon Turn Key Program is accomplished using 5 steps.
Communication channels will be established and approved prior to beginning.
Step 1 Documentation The documentation included with the Epsilon Quality Turn Key Program provides your springboard to certification. You may have some if not all of the documentation, if so the package documentation may be replaced with what you have. For the fast track process, it is recommended the basic documentation we have developed be used initially. By doing so you save time and ensure the basics are in place to satisfy your certification audit. ISO 9001:2000 requires on-going evaluation and improvement of the quality management system, therefore, future revisions and improvements to your documentation is expected and demonstrates your compliance with the Intent of the program.
Step 2 Training Training will be directed at the designated Quality Manager. Epsilons goal is:
* Resident Quality Expert = The organizations assigned Quality Manager. This individual shall have a thorough understanding of the contents of your quality program documentation, where records are used and located, and a general knowledge of the intent of ISO 9001:2000.
Step 3 Implementation of the program begins from the day you receive your documentation package. Review, training and implementation may be performed consecutively for fast track certification. The Implementation Helps Manual contains recommended action items for each section of the program. It is designed to ensure all records are established and on file for a successful audit. Following the instructions included in the (IHM), with additional assistance via email and phone as required will guarantee implementation.
Step 4 Internal Audits - After implementation of the core program elements, you will be ready to perform your first internal audits. The objective of your first audits shall be to verify the success of the implementation activity. Further information obtained from the audit activity will be used to review the identified industry specific elements and processes that have been integrated into the QMS. Your first internal audits will provide gap analysis information that can be recorded formally in your improvement loop activity. Management Review - The information gathered from your internal audits along with a meeting agenda provided, will ensure your first formal management review meeting includes all requirements set forth in your Quality Control Manual and required by ISO. Your documentation will include worksheets for your audit and an outline/agenda for your management review meeting. This meeting will generate an action item list that supports your improvement loop activities. All documents and records required to accomplish your internal audits and management review meetings are included in your documentation package.
Step 5 Certification Assessment Prior to scheduling your onsite certification assessment, you will complete a pre-assessment checklist, provided, that will include all of the areas the auditor will examine. The grade received on the pre-assessment checklist will determine whether it is appropriate to schedule your final assessment audit. When we are confident of your success we will call and schedule the audit. Epsilon Compliance or their delegate performs the assessment audit. Upon a successful final assessment audit you will receive your QMS certificate and audit report.
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Step
1 Documentation