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what our clients are saying |
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"This is the second company I have successfully taken to certification and I must say Epsilon's system was a breeze from an implementer's angle. The documentation is excellent; the unique color-coding system made for easy comprehension by the users, and Epsilon's responses to my queries were outstanding. I can absolutely recommend Epsilon to any consultant who is looking for a solution for their clients." Linda Jezard
"We have used your product for quality
control with good results....We highly encourage your
product."
Thank You Drake Fulton
"Epsilon was recommended to us by a business partner and we
are pleased to pass on our full recommendation, as well. We
used
Epsilon's implementation package
with the Quality Manual,
Procedures and forms more or less as they were delivered with
just some simple adjustments to reflect our own internal
terminology and processes. This eliminated possibly 100's of
hours of system-development and authoring of the needed ISO
documentation, and allowed us instead to concentrate our
efforts on the implementation of the actual ISO quality
control processes. Epsilon was readily available with support
and quickly grasped and answered our questions and concerns,
and their advice was always to-the-point and applicable to our
organization." April Madsen
Bianca Garcia with "Epsilon Quality USA took a huge load off my back! At first the idea of creating a quality management system seemed simple to me, but yet I wasted numerous hours trying to figure out where to start and how to implement the whole system. That's when we called Epsilon Quality USA ... and now, one week later, we have a complete quality system outlined for us and ready to go."
"DCRA Inc. was engaged to assist a manufacturing client with preparing process and quality documentation in preparation for ISO-9001 and supply chain improvements. Epsilon USA was chosen for the ISO-9001 audit. We found Epsilon USA to be extremely knowledgeable, clear, business minded. Additionally, Epsilon's audit approach reinforced the long term approach to culture of quality through process not pure inspection. The audit was extremely successful in a short period of time and we at DCRA Inc. would not hesitate to refer Epsilon to our clients pursuing ISO certification." Jon Kirkegaard President DCRA Inc.
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